Sunday, 15 February 2015

vici - Ringback ViciDial via SIP Gateway -


I am using the latest version of ViciDial for my inbound / outbound call center and Asterisk 13 for my SIPGW. Calling from my Vici server, Ringback works for my agents on initial calls through my SIP gateway. If and when the agent has to call to call or the caller is kept on hold and dials the second call, the agent is not heard about the call through a ringback SIPGW.

I modified the context of the trunk in the following way: 

  [SIPGW] type = friend host = 192. XXX Qualification = Yes from reference = to-internal peercontext = to

Itemprop = "text">

Campaign 3 in conference prefix, keep 88 as dialprints.

Then go to Ext. Conf and edit the dialplane that starts with 88 according to your trunk dialing and puts the option in the form of TtoR.


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